Shipping Policy

Shipping Policy

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On average, orders will arrive to the destination address within 10 - 14 working days. For customised or bulk corporate orders, we will require an additional 5 working days. We ship throughout the week except on Sundays and public holidays. To ensure that your order reaches you in good condition in the least time possible, we ship through reputed courier partners. In the event that the courier partner is unable to deliver in your area, we will ship your items via India Post.

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We regret that we are unable to ship to a PO Box address.

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We can accommodate an address change request only in cases where we are informed of address change prior to dispatch of product(s) from our warehouse. Please make the request to us by:

  1. Call our customer service helpline on +91-7488257735,
  2. Email us on [email protected]
  3. Log in to your Ethnoroot account, visit the “My Orders” section, select the relevant order(s) and update your shipping address.

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We offer free shipping. We are not charging any shipping or handling expenses from the customer.

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Within your My Ethnoroot account, you may visit the “track your order” tab and view the current status of your order upon entering your order number. Alternatively, you may call us at +91-7488257735, or email us at [email protected]